Terms & Conditions – THE QUEEN MUSKOGEE LLC
Effective Date: September 4, 2026
Company (Legal): THE QUEEN MUSKOGEE LLC (“we,” “us,” “our”)
Website: https://thequeenofthebrowmuskogee.com/
Contact Email: info@thequeenofthebrowmuskogee.com
Phone: +1 (918) 577-0387
Address: 2428 Oklahoma St, Muskogee, OK 74401
Welcome to THE QUEEN MUSKOGEE LLC. These Terms & Conditions govern your access to and use of our website, online forms, appointment booking tools, communications, SMS messaging program, and related services.
By accessing our website, submitting information, booking or requesting a service, opting in to SMS or email communications, or otherwise interacting with THE QUEEN MUSKOGEE LLC, you agree to these Terms & Conditions.
1) Use of Website and Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
When submitting information through our website, forms, appointment systems, or communication channels, you agree to provide information that is accurate, current, and complete.
THE QUEEN MUSKOGEE LLC provides beauty, permanent makeup, cosmetic, and related services. The availability, pricing, requirements, and suitability of individual services may vary.
Submitting a form or appointment request does not guarantee availability or acceptance of a particular appointment or service.
2) Appointment Requests and Scheduling
When you schedule or request an appointment, you understand that:
· Appointments are subject to availability.
· We may contact you to confirm, modify, reschedule, or cancel an appointment.
· You are responsible for providing accurate contact information.
· You are responsible for reviewing appointment dates, times, service information, and instructions provided to you.
· Certain services may require consultations, deposits, eligibility review, preparation instructions, or additional forms before the appointment.
Appointment-related policies, including deposits, cancellation fees, rescheduling requirements, and no-show policies, may be communicated separately through our website, booking platform, confirmation messages, or direct communication.
3) SMS Messaging Program
THE QUEEN MUSKOGEE LLC may send SMS text messages to individuals who have provided explicit consent.
SMS messages may be used for both non-marketing communications and, where separate consent has been provided, marketing and promotional communications.
Non-Marketing SMS Messages May Include:
· Appointment confirmations
· Appointment reminders
· Rescheduling notices
· Cancellation notices
· Service-related updates
· Studio notifications
· Customer support communications
· Follow-up communications related to requested services
Marketing SMS Messages May Include:
For customers who have separately opted in to receive marketing messages:
· Promotional offers
· Discounts
· Service announcements
· New service or product updates
· Birthday promotions
· Holiday promotions
· Seasonal campaigns
· Special-event offers
· Other promotional communications related to our services
4) How SMS Consent Is Obtained
Contacts may opt in by voluntarily providing their phone number through forms on thequeenofthebrowmuskogee.com and affirmatively selecting the applicable unchecked SMS consent checkbox.
Where applicable, separate consent choices may be presented for:
1. Non-marketing/service-related SMS communications
2. Marketing and promotional SMS communications
Providing a phone number alone does not automatically constitute consent to receive marketing SMS messages.
Consent to receive SMS messages is not a condition of purchase.
We may maintain records of consent, including the date, time, source, form submission, and consent language presented, for compliance and auditing purposes.
5) SMS Messaging Disclosures
By opting in to the applicable SMS messaging program, you acknowledge that:
· Recurring messages may be sent.
· Message frequency varies.
· Message and data rates may apply.
· Mobile carrier fees may apply depending on your wireless plan.
· Reply STOP at any time to opt out.
· Reply HELP for assistance.
You may also contact us at:
Email: info@thequeenofthebrowmuskogee.com
Phone: +1 (918) 577-0387
Mobile carriers are not liable for delayed or undelivered messages.
Message delivery is subject to carrier availability, device compatibility, network conditions, and other factors outside our control.
6) SMS Opt-Out and Help
You may unsubscribe from SMS communications at any time by replying:
STOP
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed.
For assistance, reply:
HELP
or contact us directly at:
info@thequeenofthebrowmuskogee.com
+1 (918) 577-0387
Opting out of marketing SMS communications does not necessarily prevent us from contacting you through other channels regarding an active appointment, transaction, or service request where legally permitted and appropriate.
7) Age Requirement – SMS Service
You must be 18 years of age or older to opt in to and use THE QUEEN MUSKOGEE LLC’s SMS messaging service.
By providing your phone number and consenting to receive SMS messages, you represent and confirm that you are at least 18 years of age.
If you are under 18 years old, you must not enroll in our SMS messaging program or submit your phone number for the purpose of receiving SMS messages.
8) Marketing and Promotional Communications
If you separately opt in to marketing communications, we may send you information about:
· Special offers
· Discounts
· New services
· Product or service updates
· Birthday offers
· Holiday promotions
· Seasonal campaigns
· Events and announcements
You may withdraw marketing consent at any time by following the opt-out instructions contained in the applicable communication.
Consent to marketing communications is voluntary and is not a condition of purchasing or receiving services.
9) Email Communications
When you provide your email address, we may send service-related communications such as:
· Appointment confirmations and reminders
· Responses to inquiries
· Customer support messages
· Service-related updates
If you separately subscribe to marketing emails, we may also send promotional communications.
You may unsubscribe from marketing emails at any time using the unsubscribe option included in the message or by contacting us directly.
10) Privacy Policy
Your use of our website, forms, services, and communication systems is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information, including SMS consent information.
Privacy Policy:
https://thequeenofthebrowmuskogee.com/privacy-policy/
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11) Payments, Pricing, and Deposits
Prices for services may be displayed on our website, booking platform, promotional materials, or communicated directly to customers.
Prices and service availability may change from time to time.
Where deposits or advance payments are required, applicable payment terms will be communicated before or during the booking process.
You agree to pay all applicable charges associated with services you request or purchase.
Third-party payment processors may be used to process transactions. Their services may be subject to additional terms and privacy policies.
12) Cancellations, Rescheduling, and No-Shows
Customers are responsible for reviewing appointment information and notifying us promptly if changes are required.
Specific cancellation, rescheduling, deposit, or no-show policies may vary depending on the service and may be communicated through:
· Our website
· Booking forms or scheduling platforms
· Appointment confirmation messages
· Email or SMS
· Direct communication with our team
We reserve the right to reschedule or cancel appointments when reasonably necessary due to availability, operational needs, safety concerns, or circumstances outside our control.
13) Service Eligibility and Client Responsibility
Certain services may not be appropriate for every individual.
Customers are responsible for providing accurate and complete information requested during consultations, intake, or service planning.
Where applicable, customers should disclose information relevant to the safe and appropriate delivery of the requested service.
THE QUEEN MUSKOGEE LLC may decline, postpone, modify, or discontinue a service when reasonably necessary based on professional judgment, safety considerations, service eligibility, or applicable requirements.
14) Website Content and Intellectual Property
Unless otherwise stated, website content, branding, logos, graphics, photographs, text, design elements, and other materials made available through our website are owned by or licensed to THE QUEEN MUSKOGEE LLC.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without prior written authorization, except where permitted by applicable law.
15) Third-Party Services and Links
Our website may integrate with or link to third-party platforms, including:
· Appointment scheduling systems
· Payment processors
· Social media platforms
· Analytics services
· Communication providers
· Other external websites or services
These third parties operate according to their own terms and privacy policies.
THE QUEEN MUSKOGEE LLC is not responsible for the availability, security, content, privacy practices, or actions of independent third-party services.
16) Website Availability and Disclaimer
Our website, forms, scheduling tools, and communication systems are provided on an “as is” and “as available” basis.
Although we make reasonable efforts to provide accurate information and reliable systems, we do not guarantee that:
· The website will always be available or uninterrupted
· Communications will always be delivered immediately
· Website information will always be error-free
· Third-party platforms will remain available or operate without interruption
Technical errors, carrier issues, maintenance, network outages, and circumstances outside our control may affect website or communication availability.
17) Limitation of Liability
To the fullest extent permitted by applicable law, THE QUEEN MUSKOGEE LLC will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to:
· Use or inability to use our website
· Technical interruptions
· Delayed or undelivered SMS or email communications
· Third-party platform failures
· Reliance on website information
· Unauthorized access caused by circumstances beyond our reasonable control
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
18) Changes to These Terms & Conditions
We may update these Terms & Conditions periodically to reflect changes in:
· Business operations
· Services
· Communication practices
· Technology
· Applicable laws or regulations
Updated Terms will be posted on this page with a revised effective date.
Your continued use of our website or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
19) Governing Law
These Terms & Conditions are governed by applicable federal law and the laws of the State of Oklahoma, without regard to conflict-of-law principles.
Any dispute arising from these Terms will be handled in accordance with applicable law and any separate written agreement governing the relevant service.
20) Privacy Policy & Terms
Privacy Policy:
https://thequeenofthebrowmuskogee.com/privacy-policy/
Terms & Conditions:
https://thequeenofthebrowmuskogee.com/terms/
21) Contact Information
Questions about these Terms & Conditions, SMS messaging, appointments, or our services may be directed to:
THE QUEEN MUSKOGEE LLC
2428 Oklahoma St
Muskogee, OK 74401
Email: info@thequeenofthebrowmuskogee.com
Phone: +1 (918) 577-0387
Website: https://thequeenofthebrowmuskogee.com/
Esta versión mantiene la misma línea que dejamos aprobada anteriormente, pero ya incorpora todo lo que fuimos mejorando después: 18+, consentimiento SMS separado, unchecked checkbox, marketing consent, STOP/HELP, recurring messages, message frequency, carrier disclaimer, consent not a condition of purchase y la cláusula exacta de protección del mobile opt-in data.